We want everyone to have a great shopping experience with us. If you have a damaged, defective or wrongly shipped item we offer full refunds or replacements. Please email firstname.lastname@example.org
As we are a small business we try to limit the 'buy many keep one' concept. However in the event that you have ordered the wrong size or the product was not what you envisioned we offer refunds and exchanges within 14 days of receiving your product. Customers are subject to a $17 restocking fee and return shipping. Our full policy can be viewed HERE
Our products are designed & sized in accordance to each unique designer so please be sure to measure yourself correctly to ensure the perfect fit. Our gowns are meant to support custom adjustments at your local tailor. If you are unsure of your size please contact us before placing an order.
If you have any questions or concerns we are always more than happy to assist you. Chat with us or sent an email to email@example.com